Information collected
Patient profile, demographics, conditions, readings, symptoms, medication status, home-care requests, referrals, provider messages, and feedback.
Privacy notice
How MakhiCare handles care information.
MakhiCare supports chronic-care tracking, provider communication, referrals, and home-care requests. Health information is sensitive, so the service is designed around consent, clear purpose, and careful sharing.
Core promise
MakhiCare uses personal and health information for care support. Sponsored content is kept separate from clinical care decisions.
Purpose
Tracking chronic-care patterns, preparing provider review, supporting referrals, coordinating community care, and improving care workflows.
Sharing
Information is shared with the chosen provider, clinic, care worker, referral partner, or legally required recipient when needed for the service.
User rights
Users can request access, correction, deletion, objection, consent withdrawal, and complaint escalation.
Privacy safeguards
Privacy and security safeguards
- Responsible party and Information Officer process.
- Consent records and privacy policy acceptance logs.
- Provider contracts and operator agreements.
- Encrypted storage and encrypted data transmission.
- Role-based provider access and audit logs.
- Data retention and deletion procedures.
- Security compromise response and notification process.
Not for emergenciesMakhiCare supports routine care communication. For danger symptoms, call 112 or go to emergency care.
Official sourceInformation Regulator South Africa